Refund Policy

At Dhaapps Edutech OPC Pvt Ltd, we are committed to providing our users with high-quality educational services and products. We understand that circumstances may arise where a refund is necessary. Please read our refund policy carefully to understand the conditions under which refunds may be granted.
  • 1. *Refund Eligibility:*
    - *Course Fees:* Refunds for course fees are eligible within *24 Hours* from the time of purchase or enrollment.
  • 2. *Refund Process:* - To request a refund, users must submit a refund request through our official support channel or contact our customer support team. The request must include the reason for the refund and any supporting documentation, if applicable.
  • 3. *Refund Approval:* - All refund requests will be evaluated on a case-by-case basis. - Refunds may be approved under the following circumstances: - Technical issues that prevent access to the course or service. - Dissatisfaction with the quality of the course or service. - Inadvertent duplicate purchases.
  • 4. *Refund Denial:* - Refunds will not be granted under the following circumstances: - The request is made after the eligible refund period has expired. - Failure to provide adequate reasoning for the refund request. - The course or service was substantially utilized or completed.
  • 5. *Refund Amount:* - The approved refund amount will be determined based on the specific circumstances of each case. - For course fees, the refund amount will be the purchase price minus any applicable discounts or promotions.
  • 6. *Refund Processing Time:* - Refund requests will be processed within *15 business days* from the date of approval. - The refund will be issued using the original payment method used for the purchase.
  • 7. *Contact Information:* - For any refund-related inquiries or assistance, please contact our customer support team.
Please carefully consider your purchase, and if you have any concerns or inquiries regarding our refund policy, feel free to reach out to our customer support team for clarification before making a purchase.